General FAQ
What are your hours?
Our lobby hours are Monday – Friday, 7am – 7pm.
We are open weekends for those with reservations for drop-offs and pick-ups between the hours of 7am – 7pm.
Do you have discounts for second dogs?
Yes, we discount our boarding rates $10 for subsequent dogs. For daycare, we suggest you do a multi-credit package which will get you the best rates.
Do you have a recommended vet?
We don’t endorse any specific vet, but there is a list of 12 area vets listed on our Links page.
Do you train dogs?
There is a training component to our Enrichment Daycare, but we do not provide traditional dog training at our facility. There is a list of 7 dog training businesses on our Links page. Additionally, one of our staff is a dog trainer, you can also hire her to do in-home dog training.
Are you hiring?
We post open positions to Indeed.
To let us know you’re interested in future posting, email your completed Application of Employment to amy@k-9kingdom.com for consideration. If you do not receive a response by email within 24 hours, please call to confirm I received your application.
Where are you located?
Our address is 26700 Highland Rd in Richmond Heights, Ohio. You’ll find us across the street from the Richmond Heights Fire Department. We backup to McDonald’s drive-through.
Daycare FAQ
What are the requirements for daycare?
- New Dog trial
- Spay or Neuter by 7 months old
- Required vaccinations: Rabies, Bordetella (known as Kennel Cough), and Distemper/Hepatitis/Leptospirosis/Parainfluenza/Parvovirus (DHLPP or DHPP + Lepto)
- Required preventatives: Year-round Heartworm, Year-round Flea, Annual fecal sample
- Suggested vaccinations: Canine Influenza, Coronavirus, Lyme Disease
What is the new dog trial?
We start the dog out slowly on our small side of daycare. Let them explore the area and get familiar with new smells. Once they are ready, we’ll introduce a gentle, confident dog to see how that interaction goes. As the day progresses we introduce them to different personalities and sizes to see how they respond to various types of dogs. We observe their physical cues to tell us if they are stressed, scared, calm, or confident. These observations along with other behavior signals allows us to make a pretty good guess on whether the dog will do well in this environment going forward.
How long is the new dog trial?
About 5 hours. We request that dogs be dropped of between 7am – 8am. Coming in early allows the dogs a quieter, calmer entrance. Pickup is between noon – 2pm.
How old does my puppy need to be to attend daycare?
We require 2 rounds of puppy vaccines prior to introducing them to other dogs or a facility. We do have a puppy program that runs through our Enrichment program.
What is Enrichment Daycare?
Enrichment daycare stimulates a dog mentally and physically, using all their senses and working toward a well-mannered dog.
Do you offer Enrichment Daycare?
Yes, as new research emerges about dog behavior, we adopt changes that are best for the dogs. Like humans, it’s best if we engage both physically and mentally with a dog, to see their best and lead to happier, healthier family pets. They won’t come home too exhausted to move, but they will be mentally tired which reduces stress and boredom.
How do the packages work?
Packages are pre-paid credits for daycare. These are purchased at a discounted rate for our repeat customers. Packages come in groupings as small as 5 credits. You choose if you want Morning Only credits or Full Day credits. Each credit is for one day of daycare for 1 dog. Package credits are deducted when the dog attends daycare. Packages expire 6 months from date of purchase.
Can I just show up? Do I need a reservation?
Reservations are required for both daycare and boarding.
Will my dog like daycare?
It depends on your dog’s personality. We cater to a wide variety of styles, but daycare isn’t for every dog. At the new dog trial, that’s what we try to figure out.
Do dogs share the same water bowl?
There are two or more communal water bowls made of stainless steel throughout our daycare. They are emptied and refilled several times throughout the day and night; the bowls are scrubbed with soap and water, or bleached, three times a day.
Boarding FAQ
What are the requirements for boarding?
- New Dog trial
- Spay or Neuter by 7 months old
- Required vaccinations: Rabies, Bordetella (known as Kennel Cough), and Distemper/Hepatitis/Leptospirosis/Parainfluenza/Parvovirus (DHLPP or DHPP + Lepto)
- Required preventatives: Year-round Heartworm, Year-round Flea, Annual fecal sample
- Suggested vaccinations: Canine Influenza, Coronavirus, Lyme Disease
Do you board cats?
At this time, we only board canines.
Grooming FAQ
Do you have a mobile groomer? Can your groomer come to me?
No, we don’t have a mobile grooming unit. If you’re able to come to our facility in Richmond Heights, we can help you with your grooming needs.
Do you do anal glands?
No, we leave that to the experts, please see your veterinarian.
Do you brush the dog’s teeth?
No, teeth brushing is something best done routinely at home. Just like you see a dental hygienist for your teeth cleaning, dental cleaning should be done by experts that can inspect the whole mouth, please see your veterinarian.
What are your grooming hours?
Our groomer works on an appointment basis only. Please call us at 440-442-0876 to check availability.
Can I get my dog’s nails trimmed?
K-9 Kingdom offers nail trims for $20 that includes the nail trim and dremel the freshly cut edges so they aren’t so sharp.
How much does grooming cost?
Grooming costs depend on a lot of factors. We can help you narrow down a price range over the phone based on the breed(s) of your dog. To come up with some approximations, here’s a simplified version:
Does your dog’s hair need to be cut? If yes, is the dog matted? A small dog (e.g. Bichon) with a healthy coat will be $60-$70. A large dog (e.g. Standard Poodle) with a healthy coat will be $80-$90. If matted, there will be an up-charge depending on the size of the dog to account for the additional time needed. Giant breeds can run as high as $140.
Does your dog shed twice a year? A Siberian Husky bath and blow-out will be around $80.
Need both a blowout and a trim? A Golden Retriever bath and trim will be between $70-$100.
Is your dog naked? A small dog with short fur (e.g. Boston Terrier) will be $45-$50. A medium dog with short fur (e.g. Boxer) will be $55-$60. A large dog with short fur (e.g. Great Dane) will be $65-$70.
Do you groom cats?
Not at this time, we focus only on canines.